Cause:

The C3S Host application is running in 64-bit mode and all of the components it uses must also be 64-bit. There is no 64-bit Jet OLE DB Provider, so you get the message described.

Solution:

Contact Technical Support to receive the 32-bit only mode of C3S Host.

Cause:

The C3S Host application to connects to databases using the connections strings stored in the C3SHost.exe.config file. By default the connection string uses a trusted connection with the logged in user's information. If the logged in user does not have the privileges to connect to the supplied database, the connection will be denied with the message above returned.

Solution:

Run the C3SHost from a login that has privieleges to connect to the database.

OR

1. Modify the connection string in the C3SHost.exe.config file and add the User ID and Password attributes with a valid user id and password that will connect to the database.

Ex. Replace connectionString=“Data Source=myServerAddress;Initial Catalog=myDataBase;Integrated Security=True;”

with connectionString=“Data Source=myServerAddress;Initial Catalog=myDataBase;User Id=myUsername;Password=myPassword;”

2. Modify the SSLIP_Options.txt to prevent the change from being overwritten. Add this option:

UpdateC3SHostConfig=0

Cause:

The user id attribute in the connection string in the C3SHost.exe.config file is incorrect.

Solution:

Change the UserID attribute to User ID (two words).

Cause:

The SSLIP could not establish a connection with the specified endpoint to the C3S Host.

Possible Solutions:

1. Verify the C3SHost applicatoin is running. If it is not running, start it and try connecting again.

2. View the C3SHost.exe.config file and verify the endpoint address exists in the service node. If it does not, correct the config file.

Cause:

Another program is accessing the SMSStore.mdb file and has locked it.

Solution:

Close the other program and try again